7 Reasons Why You Need ServTrack
1. Track & Manage Customer's feedback & Complaints
2. Reminder/Alert for Pending Task
3. Affordable
4. Reduce Administrative Works
5. Reduce Time & Effort
6. Hotline Support
7. User Friendly System
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Service Tracking System
ServTrak
ServTrak is a software that helps service companies and contact centres track and manage their customer feedback and complaints. With ServTrak, trouble tickets that are raised can be logged. It also has built-in alerts that remind support staff of pending tasks. These alerts can also be used to escalate issues that are left unattended.
- Easy management of all trouble tickets
- One-click report generation
- Alerts and reminders of pending tasks and open tickets
- Manage multiple locations from a central location
- Fully web-based system that doesn’t require licensing fees
- Complete management of hotline and service tracking process
- Scheduling and managing the employee service calendar
